Due to Individual and corporate dependence on technology a computer or communications system malfunction has become one of the most dreaded mishaps not just for intensive Information and Communications Technology(ICT) based organisations but even for the average ones and individuals.
We offer ICT Maintenance Service Contracts for organisations, and tailor make our service maintenance plans to sort an organisation’s ICT infrastructure.
A typical maintenance plan aims to address issues in the following areas;
HARDWARE/EQUIPMENT
Inspecting and testing all hardware devices and peripherals & recommending system upgrades where necessary, cleaning dust out of air vents, fans & heatsinks to prevent possible problems.
SOFTWARE/APPLICATIONS
Checking the Antivirus, Application & Windows Updates are up to date + making sure all Service Pack and security updates have been installed.
DATA SECURITY
Ensuring that all data is kept safe from corruption & that access to it is suitably controlled
Our team of qualified and dedicated ICT personnel, completely equipped with the latest technology, expertise and experience, are committed to serve & service contract clients on all their information and communication systems on a regular & scheduled time period.
In cases of emergencies, we also offer an option of remote support ensuring that our response time to our clients’ ICT problems is competitive and instant if not reasonable to solve their problems.
